YouVersion Connect Troubleshooting
If you are experiencing technical issues/errors, please try deleting website cookies or signing into another browser provider (Chrome, Safari, or Firefox). Please make sure you know your current credentials before attempting these steps.
Refresh Your Browser
Use the steps below to clear cookies on Chrome:
- Click the control panel icon situated before the website address.
- Click on Cookies and site cookies.
- Click on Manage cookies and site cookies.
- In the "Site you're viewing" section, click the delete button next to each address you see.
- Reload the page and sign in with your credentials.
Use the steps below to clear cookies on Safari:
- Click Preferences under the Safari menu.
- Click the Privacy tab.
- Click: Manage Website Data.
- Type Bible.com in the search box and select it.
- Click Remove.
Use the steps below to clear cookies on Firefox:
- Click the padlock situated before the website address.
- Click Clear cookies and site data.
- Click Remove.
Restart Your Device
Devices use various methods for shutting down and restarting, so the steps we outline here might not precisely match your particular device. We recommend that you refer to your specific device’s documentation.
Windows: How to restart your Windows's computer. (from Window's support website).
Chromebook: How to restart your Chromebook. (from Google's support website).
Mac: How to restart your Macbook. (from Apple's support website).
