Frequently Asked Questions (FAQ)

How can my church be in the Bible App?

We'd love to have your church be a part of our community! Before signing up, we suggest you set up a YouVersion general account through your church email address. Sign up your church and find more resources on getting started here.

What do I need to get my church published in the App?

1. Accurate information for your church, including a valid website. Learn more here.
2. An organization that is clearly part of historical, mainstream Christianity.
3. To avoid publishing duplicate churches, no other requests were submitted using the same website or physical address.

Why was my church not verified?

Your church may not have been verified because at least one of the criteria mentioned above was not met.

Can I create a custom plan?

Plan submissions specific to your church and not available to the YouVersion Community are not currently available. Consider using Posts instead.

Where do I create an event?

To create events, sign in to events.bible.com using the same credentials you use for your YouVersion Connect account.

When will my account be approved?

We can't wait to help your church harness the power of the Bible App—an app installed on over half a billion devices worldwide. We'll send you a confirmation once our team has completed the verification process, typically within 48-72 hours.

What is the difference between a Church and a Ministry in YouVersion Connect?

We define a church as a group of people who meet regularly to worship, hear the teaching of God's Word, and connect with others. Within YouVersion Connect, the Church Profile empowers churches and pastors to connect with their community throughout the week. 

Ministries are organizations who may provide content or service to their community, but do not meet as a local church. If you are a ministry who is wanting to submit content to share in the Bible App then please continue to our Content Partner's page.

When can I publish my Page?

Once your church has been verified and you've added your logo and schedule, you can publish your Page. You can begin this process by selecting the green banner in your YouVersion Connect account. Once you have completed all the steps, select the Preview & Publish button.

How long does it take from the time I publish my Page until it can be searched and discovered in the app?

It may take 2-24 hours for the app to display your Page after you publish it.

Can I share my Page?

Absolutely! Once your church has been published, you can share your profile by copying the link under the Profile tab.

What browser should I use?

At this time, we recommend using Chrome or Firefox for the best experience.

Can I request to have my Church Profile hidden without it being completely deleted?

Yes, please reach out to our Support Team to request this. It may take up to 24 hours for the Page to not show up in Discover.

How can I change the email address associated with my account?

Contact our Support Team and we will happily update your account.

How can I delete my account?

We're sorry to see you go! But if you do find that you no longer need your account, you can reach out to our Support Team and we'd be happy to get that taken care of for you!